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Terms and condition

📜 Terms and Conditions

Effective Date: July 2, 2025
 Kheti Mantra Pvt. Ltd.
 Madi, Chitwan, Nepal
 📧 [email protected]
 📞 +977 986-5020935
 🌐 www.khetimantra.com.np

Please read these Terms and Conditions (“Terms”) carefully before using the Kheti Mantra mobile application (“App”) operated by Kheti Mantra Pvt. Ltd..
 By downloading, accessing, or using the app, you agree to these Terms and Conditions. If you do not agree, please do not use the App.

1. 📱 App Overview

Kheti Mantra is a mobile app created for Nepali farmers to offer forever free farming education, allow problem submission, request agro services, and receive weather updates — all in the Nepali language.

2. 🔐 User Registration & Login

  • Users can easily create an account using their mobile number, name, and a 4-digit security PIN.

  • For ease and security, you may also enable biometric login (fingerprint or face unlock).

  • We never ask for unnecessary personal details or documents.

3. 🎓 Free Course Guarantee

  • All farming-related courses (videos and texts) provided through Kheti Mantra are 100% free for life.

  • We strictly guarantee that we will never convert any course content into paid content — now or in the future.

4. 🆘 Problem Submission and Support

  • Farmers can send their farming problems via:

    • 📷 Image

    • 📝 Text

    • 🎤 Audio message

  • Our team of experts strives to respond and help within 24 hours of receiving the query.

  • Users will be notified once a response or solution is available.

5. ☁️ Weather Data

  • We use a reliable Weather API to display the current weather based on your device location.

  • This helps farmers plan their agricultural activities effectively.

  • We do not store your real-time location data — it is only used to show weather within the app.

6. 🛡️ Data Privacy & Security

We take your privacy very seriously. Here’s our commitment to keeping your data safe:

  • We never share your data with any third-party providers or advertising companies.

  • Your personal information, problem submissions, and app activity are encrypted and securely stored.

  • You may delete your account and data at any time through the app settings.

7. 🧪 Free Services

We provide additional free services like:

  • Soil and water testing (test results delivered to your location)

  • Agro insurance requests

  • Animal vaccination requests

  • Real-time weather tips and farming alerts

These services are offered with no hidden charges, and we aim to serve even the remotest parts of Nepal.

8. 🏛️ Compliance with Store Policies

Kheti Mantra strictly follows:

  • Google Play Store Developer Policy

  • Apple App Store Guidelines

We ensure that the app is safe, non-abusive, and complies with all necessary digital privacy laws and regulations.

9. ❌ Account Deletion & Data Removal

You can delete your account and all your personal data at any time by:

  1. Going to the Settings section in the app

  2. Selecting “Delete Account”

  3. Confirming the deletion via your registered phone number

Once deleted, your data will be permanently removed from our servers within 72 hours.

10. 🚫 Prohibited Activities

Users are strictly prohibited from:

  • Sharing false, misleading, or harmful farming advice

  • Uploading offensive or unrelated content

  • Using the app for illegal activities
     We reserve the right to block or delete accounts that violate these rules.

11. 📩 Contact and Support

For any help, suggestion, or support, feel free to contact us:

12. 📌 Changes to Terms

Kheti Mantra Pvt. Ltd. reserves the right to update or change these Terms at any time.
 We will notify users of any major updates through in-app notifications and update logs.

13. ✅ Acceptance

By continuing to use the Kheti Mantra app, you agree to these Terms and Conditions and our community-first approach. Thank you for trusting us.

🧑‍🌾 Kheti Mantra – Smart Kheti, Samriddha Nepal 🇳🇵

Together, we’re building a smarter, stronger, and sustainable agricultural Nepal.